Privacy Policy

Introduction

Sure4You Placentia Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.

Information We Collect

Information You Provide to Us

When you request a quote or contact us for services, we collect information that you voluntarily provide, including:

• Your name and contact information (phone number, email address, mailing address)
• Property address where services will be performed
• Project details and service preferences
• Payment information when you hire our services
• Any other information you choose to provide in communications with us

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address and browser type
• Pages you visit and time spent on our site
• Referring website or source that brought you to our site
• Device information and operating system

How We Use Your Information

We use the information we collect for the following purposes:

• To provide quotes and communicate about your concrete project
• To schedule and perform the services you request
• To process payments and maintain financial records
• To send you updates about your project status
• To respond to your questions and customer service requests
• To improve our services and website experience
• To comply with legal obligations and protect our rights
• To send you promotional information about our services (you can opt out at any time)

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party vendors who help us operate our business, such as payment processors, scheduling tools, or communication services. These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose information if required by law, court order, or government regulation.
• Business Transfers: If our business is sold or merged with another company, your information may be transferred as part of that transaction.
• Protection of Rights: We may share information when necessary to protect our rights, property, or safety, or that of our customers or others.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We implement appropriate technical and organizational security measures, including encryption, secure servers, and limited employee access to personal information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Project records and financial information are typically maintained for several years for business and legal purposes.

Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can request to see what personal information we have about you.
• Correction: You can ask us to correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
• Opt-Out: You can unsubscribe from marketing emails by clicking the unsubscribe link in any promotional message.

To exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of your personal information (though we do not sell personal information).

To exercise your CCPA rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: